FAQ's
It’s easy, select your individual meals or meal plan, pick your delivery date, we then cook your meals and deliver. Once you receive your meals you heat, eat and enjoy. We change the menu every week so you will never get bored.
Are you kidding? We take care of that for you. All of our meals are packaged into microwave and oven safe containers. Follow easy instructions on the package.
We carefully pack your meals in temperature-controlled packaging and ship via our courier partners.
As often as you wish! On a serious note, we deliver to N.I. Monday and Thursday and R.O.I. Tuesday and Friday. You can choose your preferred delivery date on checkout. Don’t forget our meals can be frozen so order a few extra to put in the freezer for those days we don’t deliver!
Our meals are fresh, never frozen, don’t contain preservatives, and have a 5-8 day shelf life from the date you receive them. The amount of days is dependent on the ingredients within that dish. For instance, seafood tends to have a shorter shelf life. Each meal will have a consume by date sticker. If you choose to freeze any item, we suggest freezing the item as close to the date you receive the meal as possible and before the consume by date. In addition, we recommend removing it from the freezer the day before you plan to consume, and placing it in the refrigerator so that it has plenty of time to defrost prior to reheating. Please note that our heating instructions on the label are meant for fresh, not frozen, meals, so when heating frozen meals, make sure the meal reaches 75 degrees before consuming.
As our meals are made fresh for you we are unable to cancel these.
Our discount codes are set up for brand new, first time customers! All discounts are automatic for all of our return customers, taking away the unnecessary hassle of having to input discount codes!
Once you order with us once, you automatically become a "Club Member" ! This means you will receive automatic discounts off our whole site! To access these great deals, just log into your account on our website, before filling your basket! Now as you browse the site you will notice everything has been automatically discounted. Here's the best bit; the more orders you place, the more discount you receive!